Refund policy

At ECLIPTIX NAILS, we’re committed to delivering high-quality products and a smooth, reliable experience. If something isn’t right, we’re here to help.

💯 30-Day Return Policy

We offer a 30-day return policy, meaning you have 30 days from the date you receive your order to request a return.

To be eligible:

Items must be unused and in original packaging
Proof of purchase (order confirmation or receipt) is required

📦 Damaged or Incorrect Items

Please inspect your order upon arrival.

If your item is:

Damaged
Defective
Incorrect

Your order number
Clear photos of the issue

We will arrange a replacement or refund at no extra cost.

🚫 Non-Returnable Items

For hygiene and safety reasons, we do not accept returns on:

Opened or used press-on nails
Opened nail glue or remover products
Any item that has been worn or used

🔁 Exchanges

We only replace items if they are defective or damaged.

If you need assistance, contact us and we’ll guide you through the process.

💸 Refunds

Once your return is received and inspected:

You will be notified of the approval status
If approved, your refund will be issued to your original payment method

Please allow 5–10 business days for the refund to appear, depending on your payment provider.

🚚 Return Shipping

Customers are responsible for return shipping costs unless the item is faulty or incorrect
Shipping fees are non-refundable

❗ Order Changes & Cancellations

Orders can only be modified or cancelled within 12 hours of purchase.

After this time, orders may already be processed or shipped.

💎 Our Promise

We stand behind our products and aim to provide a seamless, worry-free experience — so you can shop with confidence at ECLIPTIX NAILS.

Why Everyone’s Obsessed

I’ve tried a lot of press-ons before, but these are by far the best. They actually look like real acrylics. They fit my nails so well and feel really comfortable. Plus, they lasted longer than I expected without lifting

Isabella

I didn’t expect them to look this good in real life. The finish is so smooth and shiny, and the design looks even more beautiful in person. They were also really easy to apply, which I loved. Honestly, they’ve completely replaced my need to go to the salon!

Chloe

I love how easy these are to use. It took me less than 10 minutes to apply them and they looked amazing straight away. No mess, no stress. And best of all, my natural nails stayed completely healthy

Olivia

I wore these for a special dinner and felt so confident. They made my whole look feel more polished. They stayed on all night and still look perfect days later

Grace

Super easy to apply and remove, which is a big plus for me. I also love that I can reuse them. Definitely a smarter alternative to spending money at the salon every time.

Hannah