shipping policy

📦 Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays).

Once your order has been processed, you will receive a confirmation email with your tracking details.

During high-demand periods (sales, holidays, or new product launches), processing times may be slightly extended.


🌍 Shipping & Delivery

Delivery times vary depending on your location and local courier services.

Estimated delivery timeframe:

  • 5–10 business days after dispatch

Please note: These are estimates only and may be affected by external factors such as courier delays or high shipping volumes.


💸 Shipping Costs

  • Standard shipping rates are calculated at checkout

📍 Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery.


⚠️ Delays & Issues

While we aim to deliver your order within the estimated timeframe, ECLIPTIX NAILS is not responsible for delays caused by:

  • Courier disruptions
  • Customs processing
  • Incorrect shipping information provided at checkout

🏠 Incorrect Address

Please ensure all shipping details are correct before placing your order.

We are not responsible for orders delivered to incorrect addresses provided by the customer.


📭 Lost or Stolen Packages

If your tracking shows “delivered” but you have not received your package, please contact your local courier first.

If you still need assistance, reach out to us and we will do our best to help.


💎 Our Promise

We’re committed to providing a smooth and reliable delivery experience — so you can enjoy your ECLIPTIX nails with confidence.